Hear From Our Clients
Derek makes it great. Derek’s assisting staff is also very attentive, however Derek has knowledge that helped me to see things differently. I recommend anyone that wants to understand why and why not to do certain things for and with their mortgage to sit down with Derek.
Bill provides clients the best advice to make the informed decisions. He’s helped many of my clients to build and repair their credit, making their dreams of homeownership possible. Highly recommend him.
Derek knows the mortgage world as well as anyone. Would definitely recommend him for any mortgage situation.
Ray is the best. He always took time to answer and explain all of my questions throughout the whole process. He also gave us great advice to be able to get things done as fast and as smoothly as possible. I am extremely happy with his service. Thank you so much for everything you did for us Ray!
Rosa Castillo is always available for my clients, she works extra hours to get buyers approve for their home loans. She treats all clients with respect and appreciates the opportunity to serve buyers.
Derek and his team were amazing! They will guide you in all aspects of the homebuying process and find the right products and services to meet you individual needs. Highly recommend for home purchases and refinances!!
Rosa rendered me an excellent service from the beginning to the end. She is compassionate and lots of patience. She is a great person to trust and depend on. She is true to her words. Dedicated and quite caring to her clients, a real asset for the company she works for. Thank you, Rosa, for all the patience and all the help. God bless you for all you do.
Ray was amazing! My credit wasn’t good enough to buy a house and within a year I just listened to him and he gave me great advice to get my credit where it needed to be and was able to buy my dream home!
It has been an absolute pleasure and honor to work with Rosa during this escrow. She really took charge during the transaction and made sure the client understood everything that was taking place. The communication between us was clear and concise, I enjoyed this aspect of our relationship most as it streamlined the whole process. Although we were late to close, I still felt that Rosa gave it her all in closing the escrow in the fastest possible manner. And I commend her for that, bravo!
Advise, communication, you folks went the extra mile.
Your availability was amazing!! I was in a pinch to find my clients a new lender. You came through on a weekend afternoon!! Your teams communication was way above average and beyond professional. I look forward to working many future deals with you and your amazing team! Thanks again!!
The constant wonderful communication, the patience to our many questions!! Ana was just wonderful, you all were incredible thank you!!
Rosa is AMAZING!!! I appreciate her help but most of all her patience. I was a first time buyer and she answered every question I had. I will 100% recommend with my family and friends.
Ray is not only a great loan officer, but he is always thorough in educating the client through the process; a trait not often found in loan offers.. He is quick to respond to both client and agent, and answers all questions completely and fairly. He is a team player.
Rosa and Janet were both great communicators. They made the home buying experience super easy! We loved being able to drop in with any questions or concerns. Rosa is super nice and easy to work with 🙂
Derek and his team were highly attentive, professional, and consistently communicated during every step to make the buying process smooth. I would highly recommend to anyone looking to buy a home in the near future.
Bill made the process from not having a home to closing a simple but fast process. The way he broke down everything to me made me feel safe in my choice of who to use as a mortgage company. I will definitely tell people about this service to others because of the professionalism, transparency, and overall relationship that they establish when setting you up with your new home. Thanks again Bill!
Amazing communication throughout the whole process.
Ray Ochoa was not only professional but personable. He was always ready to answer questions no matter what time of day or night they came up. Communication was regular and he literally walked us through the process. Great quality customer service something that is so rare nowadays.
Bill went the extra mile to save me money and was realistic. He was a salesman, he was an advisor. That is what you want and need in this huge process. Someone to educate and to work with on anything that comes up.
Bill and the rest of the team that I worked with have gone above and beyond in providing their services and expertise. This level of dedication to their clients is what I believe all home buyers would hope to experience. I would definitely recommend them to others that I know who are moving into the area. As a first-time home buyer and member of the military, they made this transition of purchasing a new home and relocating to a new area much easier.
I got a response every time I called or email. For me, that was important because I am in San Diego , Ca. I like the fact that I can check the progress of my loan application in your app. Thank you for all your help.
Bill communicated with us through the whole process and guided us on ways to improve our credit even more. Paperwork was easy to complete when ready and he was always available when we needed to talk with him about our loan.
Ray had answers, suggestions and feedback for every question we had. He offered solutions and input without being asked. It was a pleasure and stress free experience working with Ray. Would not hesitate to refer him.
Rosa was very helpful and available when I needed her. She help us work through the whole process an easy very patient with us. She was always professional and I’m very satisfied with her service.
Bill was amazing he went above and beyond for us!
Communication over all aspects of the progress and steps to remedy issue(s) or movement forward was immediate. Ray devoted his attention to us regardless of time difference between areas. A very straight-up professional. We were glad to have him working for us.
What to know what people think of us?
Hear from our countless happy clients, then come see for yourself why people choose Guild Mortgage!
Why Choose Guild Mortgage?
1
Purpose
Our Purpose is to build, nurture, protect, preserve, and promote a culture that Inspires Hope, Delivers Dreams, and Builds Prosperity in the lives of our employees, partners, homeowners, and, communities.
2
People
Our People are the most valuable currency we hold. We are invested in and committed to attracting, retaining, and bonding with like-minded individuals (People who share our Passion for Purpose).
3
Passion
We are Passionate about creating FANS. We do this through the delivery of FANomenal experiences to homeowners, partners, and employees, which separates and differentiates us from our competition in ways that will drive market share.
4
Productivity
We commit to continuous improvement, measurement and accountability, with a hyper-focus on key practices and behaviors that increase personal, team, and organizational Productivity.
5
Performance
Performance is about winning, which at Guild Mortgage is about our ability to sustainably drive profit, to Build Prosperity for our People, and achieve our Purpose.
We invite you to put us to the test.
Let us show you how simple and easy securing a mortgage can be in Yuma, Arizona.
